The company we keep

We’re proud to partner with some of the world’s leading brands and agencies. Our comprehensive operating system brings commercial rigour to social commerce, transforming social into a high-impact growth channel.

For brands

We help brands outperform in the next generation of retail. Our trusted platform keeps your brand safe, compliant and in control, with the insight and intelligence you need to drive brand presence and boost growth.

For agencies

Our operating system is built for operational efficiency, replacing fragmented tools and manual workflows with a unified platform built for enterprise. This means you can focus on driving sales, building relationships and turning social channels into lucrative revenue streams.

Success stories

Working with brands and businesses to turn social into a serious growth channel

Making TikTok Shop a safe space for Mars

“Unbox has been a game-changer. They enable us to spot brand safety risks in near real time, and take action quickly.”
Eric Lucari
Global Digital Commerce Sales Director, Mars Wrigley

The challenge: scale vs control

Mars prepared to become a major player on TikTok Shop. To break through in the TikTok shop algorithm, they needed to generate thousands of affiliate assets every month. That meant thousands of manual reviews – timely and costly. TikTok’s target plan approach enables more control, but at the expense of return on investment and scale.

The solution: Unbox's brand safety centre

  • Risk detection and content governance built for affiliate content.
  • Custom AI models and monitoring to detect off-brand speech and behaviour.
  • Human-in-the-loop governance, with risk classifications and shared dashboards for Mars and its partners.

AI-powered brand protection with Flywheel Digital

“Unbox is built by the people who built TikTok Shop. They deeply understand what it takes for the enterprise to win on this channel.”
Deren Baker
CEO, Flywheel Ventures

The challenge: protection at scale

Flywheel’s CPG, beauty and fashion clients need and expect enterprise-grade protection as they scale their TikTok programmes. Regulatory compliance across multiple markets; copyright infringement from unlicensed music; and hard to track creator briefing all presented challenges.

The solution: AI-powered brand protection

Flywheel partnered with Unbox to deploy end-to-end safety and performance tooling. 

  • Detection of unlicensed music, protecting 100k pieces of content.
  • AI-generated briefs to drive performance and brand safety.
  • TikTok Shop and Lark integrations to shrink manual workloads.

Premium client services for Orca’s TikTok Shop merchants

“The most comprehensive TikTok Shop management and performance tool available.”
Max Benator
CEO, Orca

The challenge: standing out in a competitive market

Orca is always looking to provide a superior, stand-out service in a crowded agency landscape. Their leading beauty and apparel clients demand the tools to make top-performing shoppable content, and easy to share reporting and analytics for the metrics that matter.

The solution: Unbox’s reporting and analytics suite

  • Orca partnered with Unbox to deliver a premium client service.
  • Data science-backed performance insights using Unbox’s proprietary feature detection pipeline.
  • One-click presentation data and graph inserts.
  • Brand safety monitoring and governance.